DHL Express

G.I. Jobs • What do prior military hires bring to your company that you like? 
     
DHL | Leadership and can-do attitudes. Real world experiences.

G.I. Jobs • What issues/surprises do military transitioners/veterans need to be aware of when entering the civilian workforce?
     
DHL | Non-vets in the same positions may not always have the sense of urgency servicemen and women develop. Adjusting speeds will seem confusing at times.

G.I. Jobs • What advantages do military personnel have over their peers of the same age and education level?
     
DHL | Trial by fire, situational awareness, diversity training and maturity.

G.I. Jobs • What disadvantages do you find?

DHL | Learning that giving an order doesn’t always make it so.

G.I. Jobs • What are the most common mistakes you see on military/veteran resumes?

DHL | Translating military terminology into civilian. Civilian employees do not always know the differences between MOS and their job responsibilities.

G.I. Jobs  • What are the most common mistakes military/veterans make in interviews?

DHL | Forgetting what it was like to be a civilian. They should be confident in everything they have done, not just their military experience.

G.I. Jobs • Is relocating essential to promote within your company?

DHL | Relocating is not essential, but if there is interest we would encourage it.

G.I. Jobs  • What types of positions does your company recruit military for?

DHL | Couriers, sales professionals, operations managers, IT, customer service.

G.I. Jobs • Describe one of these positions (responsibilities, daily duties, working hours, etc.).

DHL | An operations supervisor often equates to a platoon leader, responsible for the supervision of 10-20 couriers and all of their assorted customer service delivery and pick-up duties.

G.I. Jobs • Can a new hire stay in this position for an entire career or do you require new hires to “move up or move out” like the military does?

DHL | They can, but most will accept more responsibility and move on to different assignments when they come available.

G.I. Jobs • What is the average starting pay for an operations supervisor?

DHL | $40-$45k

G.I. Jobs • Describe the benefits of this position (health care, retirement, vacation, etc.).

DHL | We have the full range. Those mentioned are just a few. We also have sick days, tuition reimbursement and 401(k) plans.

G.I. Jobs • Describe a typical career progression for this position.

DHL | The next step would be cartage manager or station services manager, then a district manager, and after several years of achievement a regional service manager up to VP level.

G.I. Jobs • How many military veterans work in your company and what percent of the total workforce does this comprise?

DHL | We don’t track veteran status, but it’s safe to say that a good percentage of our employees, at all positions, are veterans.

G.I. Jobs • Did any of the senior executives in your company serve in the military?
     
DHL | Yes.

G.I. Jobs • Any other comments or advice?

DHL | Veterans are an invaluable resource to any corporation. When interviewing for a job, be as professional as you would be to another soldier, sailor, airman or marine. Your candor will earn you respect from the first minute.